The Greene Room - Shipping Policy

ONLINE ORDERS

We endeavour to have all in-stock online orders placed before 2p.m. on any working day delivered within 2-3 days in Ireland. You will have two options for shipping 
  • An Post - This is an untracked service. 
  • DPD - This is a tracked service and costs a flat rate of €7.69
We use weight-based shipping on both services to give you the best rates for delivery to your home in Ireland and Globally. 
Orders made over the weekend, will be processed by the following Tuesday, when the salon reopens. 

Fulfilment of Orders identified as "High Risk" by our Payment Provider:

Our Payment Provider runs a risk assessment on all orders received on our store. Where it identifies these orders and payments used as High Risk, we will review the order to our satisfaction. If we are not satisfied, the order will be cancelled and refunded onto the payment option used. 

PHONE ORDERS:

Again, we endeavour to have all phone orders placed before 2 p.m. on any working day delivered within 2-3 days, where the stock is available in store.

Phone Orders are subject to weight-based shipping also with An Post. 

PHYSICAL COLLECTION OF ORDERS:

We offer an over-the-counter service in our premises in Killaloe, Co. Clare. Items can be purchased and collected from the office sales staff, while phone and online orders can also be collected – please ensure to clearly select this option when ordering. Our team will be happy to advise on the items of packaging most suitable for you.
DISCOUNTS & PROMO CODES: 

From time to time, we may offer discounts to new or existing customers. These may include shipping discounts for x amounts spent or x% off your entire order.  Where such discounts are applied, they can only be used singly and not cumulatively.